Ask Cloetta

Last update: 24 October 2025

The ingredients in the products are always available on the packaging of the product. If you want information digitally, you can find this on the country websites, for example https://www.cloetta.se. The available country websites can be found in the top-right corner. For our Pick & mix segment, you can find information on the CandyKing website.

Last update: 24 October 2025

We are happy and proud to have many products that are loved by our consumers. Many of our brands have been present for generations. Unfortunately, Cloetta occasionally has stopped selling selective products due to, for example, low demand from consumers. We continuously offer consumers new products and hope that all consumers can find a favourite or even a new favourite product! In most cases, the products are not planned to be reintroduced, but you never know what will happen in the future.

Last update: 24 October 2025

If you experience any discrepancy with a product (taste, look or consistency), please get in contact with consumer service in your location.

Last update: 24 October 2025

We make every effort to ensure that there is a representative amount of different pieces in our mixed products. The components in our mixed products are produced separately before being placed in the dosing machines. This means that the mix ratio may unfortunately vary depending on how many of each type end up in the dosing unit, which is weight-based and not unit-based. Therefore, there may be more or fewer units of one or more components in a package.

Last update: 26 September 2025

We have a long-term target of an adjusted EBIT margin of at least 14 per cent. By 2027, we aim to reach at least 12%. To achieve this, we are focusing on scaling our Superbrands in the core markets and on expanding and investing in them in our growth markets ( especially Germany, UK & North America).

Margin improvements will also come from net revenue management, by optimising and harmonizing our portfolio as well as our product and channel mix. In parallel, we are building a supply chain fit for purpose with a strong focus on efficiency.

In addition, we will continue to drive cost savings and efficiency across the value chain, including discontinuing underperforming products and further streamlining our brand and product portfolio to free up capacity and reduce complexity.

Last update: 26 September 2025

Our P&M model has successfully been reengineered to an EBIT level in line with the previous ambition of 5-7%. The repeatable CandyKing concept provides ground for continued profitable growth with 7-9% EBIT. From our strong market position, we have good opportunities to develop the category and thereby drive further profitability and growth.

Watch our Investor Day 2025 recording to learn more.

Last update: 26 September 2025

We adjust our prices based mainly on fluctuations in raw material costs and exchange rates. Historically, we have managed to offset headwinds from raw material and currency through pricing. Sometimes we also adjust prices in conjunction with initiatives such as new product launches or changes in packaging.

We will continue to execute on this strategy, ensuring that our pricing reflects input cost developments while maintaining strict cost discipline to support our margin targets.

In a high inflationary environment, Cloetta’s strategy is to protect its profitability by compensating for all input costs in absolute terms, also including packaging, freight and energy costs, through price increases towards our customers as well as cost savings and reducing overall energy consumption. This strategy has proven effective in previous periods of inflation. We remain committed to this fair pricing that reflects increased input costs, while continuing to drive efficiency across the business.

Last update: 26 September 2025

Russia’s escalation of the war in Ukraine that started in 2022 and the conflict in the Middle East continue to entail risks of further impact on the global economy, further cost inflation, and disruptions in supply chains, including the war risks spreading into other geographies. Cloetta does not have operations in any of the countries directly affected by the increased geopolitical uncertainty. Cloetta has remained largely unaffected by the increased global market uncertainty related to US tariffs and potential retaliatory measures.

Last update: 26 September 2025

We aim to pursue selective acquisitions that that fit our strategy and make good business sense. This means that we can acquire brand-driven companies within the same categories, preferably in our core markets or growth markets. An acquisition will be an accelerator for the strategy.

Last update: 26 September 2025

The Nutisal brand was divested to further focus on our core confectionary portfolio, in line with Cloetta’s previously communicated plan to continue streamlining the brand and product portfolio to reduce complexity to support the long-term goal of an adjusted EBIT margin of at least 14 per cent. Nutisal represented approximately half of Cloetta’s total nuts category, which represents 2 per cent of the company’s total net sales. Cloetta continues to provide nuts in the Pick & mix segment.

At Cloetta, we offer a wide range of career opportunities across different functions – from production to marketing, and everything in between. Whether you’re passionate about creating high-quality products, driving innovation, or supporting business operations, there’s a place for you. Read more about working at Cloetta on our Career page.

You can find open applications for the countries that accept those applications in the Vacancies section. Please select the relevant country to see if open applications are currently available.

Yes. Our internships and student opportunities offer a chance to learn, grow and make a real impact. Explore our opportunities in the Vacancies section or send an open application.

You can apply for our positions through our Career page, where all current vacancies are listed. Prepare your CV and complete the application form found under each vacancy you’re interested in.

To apply, please use the application form linked to each job posting on our Career page. Due to GDPR, we do not accept any applications sent via e-mail. We kindly ask all candidates to submit their applications via the form to ensure we protect your privacy and manage your information responsibly.

Our recruitment team will review your application carefully, and if your profile matches what we’re looking for, we’ll be in touch as soon as possible. While we’re not able to provide individual updates due to the volume of applications, please know that every application is given thoughtful consideration.

The retention period for personal data depends on the applicable laws and regulations in each country where we operate. We only keep your information for as long as required by local legal obligations. Once this period ends, your data is securely deleted or anonymized in accordance with our data protection policies.

Within our Sustainable Sourcing programme, we focus on improving the performance of our suppliers and sourcing raw materials in a way that protects or improves the environmental and social impacts in the supply chain. Cloetta only purchases 100 per cent certified cocoa and palm oil by third parties where biodiversity protection is a central requirement in these certification programmes. Furthermore, we work together with suppliers and third-party organisations who are driving social and environmental projects connected to the different raw materials such as Rainforest Alliance and Global Shea Alliance.

When setting our science-based targets we committed to reducing our absolute scopes 1, 2 & 3 emissions by 46 per cent by 2030, with 2019 as our baseline year. To fulfil our commitment, we engage with key stakeholders to set their own reduction targets as well as increasing their share of regenerative agriculture methods by 2030. Additionally, during 2023 we collected data related to carbon emissions from our key suppliers, to gain a better understanding of their ongoing efforts and assess their impact on our carbon footprint.

For those seeking an alternative to products with sugar, Cloetta offers options such as chewing gum with xylitol, pastilles and nuts. Additionally, we are offering candy with lower sugar and no sugar.

Cloetta’s strategy is to give the consumers the opportunity to choose by providing alternatives in the form of sugar free products, products with less sugar and products that are naturally free from sugar. In general, we have to count on the possibility that different countries will both introduce and abolish sugar and confectionery taxes from time to time. When different taxes are introduced, it naturally affects our sales, but typically only initially and to a fairly minor extent, since our products are of a type that consumers want, and can afford to treat themselves to, despite price increases.

Last update: 24 October 2025

Since 2017, Cloetta has significantly reduced the amount of palm oil in our product range, and we have not added palm oil to any new products since then. Cloetta uses palm oil in a limited part of the assortment, primarily in filled chocolate products and soft chewing pastilles. It has unique properties that make it suitable for use in chocolate products — for example, to make fillings creamy and to ensure they melt in the mouth but not at room temperature.

Of the palm oil used in Cloetta’s products, 100% of the palm oil content in our ingredients is RSPO-certified segregated palm oil, which means that it is produced according to sustainability criteria aiming to prevent deforestation and exploitation of workers. We will continue to use sustainably produced and certified palm oil in our chocolate products and where more sustainable alternatives are not yet available.

Last update: 26 September 2025

We continue to work towards more circular packaging. Plastic-free, less packaging, and renewable sources are important focus areas in our Less and Better Packaging initiative. One of our ongoing projects that addresses this is our PlantPack innovation. It replaces up to 50 per cent of the fossil-based plastic with plant-based plastic, and thereby improving the packaging climate footprint.