Cloetta’s largest cost items in production, accounting for around 60 per cent of total costs, are raw materials and packaging.
Raw materials are purchased only from suppliers that can be verified against Cloetta’s ethical, quality, product, safety and environmental requirements. All suppliers to Cloetta are evaluated and approved before they are permitted to deliver raw materials to the factories. The process varies depending on the type of supplier and the type of material delivered. Certain suppliers are physically audited at regular intervals by Cloetta’s employees. Cloetta collaborates closely with its largest raw material suppliers, among other things through automated order and delivery processes that are adapted to raw material consumption in each factory.
Cloetta’s range includes products that are produced by other manufacturers. External production is outsourced only to manufacturers following approval by Cloetta, according to the same high quality standards that apply to production in Cloetta’s own factories. External manufacturers are evaluated and tested regularly.